Terms & Privacy
The Terms and Conditions constitute an agreement between you and Louli LoBue Home in respect of your use of this site, and your use of this site is conditioned upon your acceptance of the Terms and Conditions without modification. Your use of this site constitutes your acknowledgement and acceptance of the Terms and Conditions in their entirety. This site and all of the content made available on it, including all merchandise, designs, illustrations, photographs, graphics,articles, text, video and audio, all other copyrightable material, all trademarks, trade names, service marks, logos and domain names, and all other forms of intellectual property ("Content"), are owned by Louli LoBue Home, and are protected from unauthorized use, copying and dissemination by copyright, trademark, publicity and other laws and international treaties. Louli LoBue Home grants to you a non-exclusive, limited purpose license to access and view this site, and to print selected pages that appear on this site for your own personal reference and non-commercial use, but not to otherwise use the Content in any manner not expressly authorized in these Terms and Conditions. Nothing contained in these Terms and Conditions may be interpreted to grant to you any other license or right to access or use any of the Content without the prior written consent of Louli LoBue Home or any third party owner of the Content.
UNAUTHORIZED USE, COPYING, REPRODUCTION, MODIFICATION, REPUBLISHING, UPLOADING, DOWNLOADING, POSTING, TRANSMITTING, DISTRIBUTING OR DUPLICATING, OR ANY OTHER MISUSE, OF ANY OF THE CONTENT IS STRICTLY PROHIBITED. As a user of this site, you agree not to use the Content for any unlawful purpose, and not to violate Louli LoBue Home's rights, or any third party owner's rights, in and to the Content. Louli LoBue Home and its logo are registered trademarks.
Establishment and Use of Your Account
Upon completing the registration process and establishing an account with us, you will be responsible for maintaining the confidentiality of your account and your account password, as well as for restricting access to your computer. You agree to accept responsibility for all activity conducted through your account and with your password.
Your Representations and Warranties
By using this site, establishing your account and placing orders for merchandise featured on this site, you are representing and warranting that you are over 18 years of age, that all information that you provide to us is true, accurate and complete, and that you have the authority to provide that information and to place those orders.
Restrictions of Use or Termination of Your Account
We reserve the right to restrict use of your account, to suspend or terminate your account, to refuse you service and/or to cancel orders that you submit in our sole discretion.
Shipping Policies and Procedures
Please review our shipping policies and procedures before placing orders for merchandise made available on this site. We will not be liable for any loss, damage, cost or expense related to delays in shipment or delivery of merchandise. The risk of loss of, and title to, all merchandise purchased on this site will pass to you upon our delivery of that merchandise to the carrier selected to deliver it.
Taxes and Duties or Customs Charges
Louli LoBue Home will collect sales tax on all purchases of merchandise to be shipped to locations within Pennsyvlania. Users are responsible for all sales taxes and other taxes, if any, applicable to merchandise shipped to locations outside Pennsylvania. The rate of sales tax applicable to all merchandise shipped to locations within Pennsylvania will be the rate applicable in Pennsylvania at the time of purchase. You and/or the recipient will be solely responsible for any duties or customs charges imposed on all purchases of merchandise shipped to locations outside the United States.
Return Policies and Procedures
Please review our return policies and procedures before placing orders for merchandise made available on this site.
DISCLAIMER OF WARRANTIES
YOU UNDERSTAND AND AGREE THAT YOU ARE USING THIS SITE AT YOUR OWN RISK, AND THAT THIS SITE IS PROVIDED TO YOU ON AN "AS IS" AND "AS AVAILABLE" BASIS. LOULI LOBUE HOME MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE CONTENT, MERCHANDISE OR SERVICES FEATURED ON THIS SITE. TO THE FULLEST EXTENT PERMITTED BY LAW, LOULI LOBUE HOME DISCLAIMS ALL WARRANTIES WITH RESPECT TO THIS SITE, THE CONTENT, MERCHANDISE OR SERVICES FEATURED, OFFERED AND/OR SOLD ON THIS SITE, LUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. LOULI LOBUE HOME DOES NOT WARRANT THE ACCURACY, COMPLETENESS OR RELIABILITY OF THE CONTENT, FEATURED ON THIS SITE, LUDING WITHOUT LIMITATION THE ACCURACY, COMPLETENESS OR RELIABILITY OF ANY ADVICE, OPINION, STATEMENT, PRICE, INDICATION OF AVAILABILITY, OR OTHER INFORMATION FEATURED ON THIS SITE. LOULI LOBUE HOME DOES NOT WARRANT THAT THIS SITE, THE SERVERS ON WHICH IT RESIDES OR E-MAIL SENT FROM THIS SITE WILL BE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. LOULI LOBUE HOME WILL NOT BE LIABLE FOR DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, LUDING BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES. CERTAIN STATE LAWS DO NOT PERMIT LIMITATIONS ON IMPLIED WARRANTIES OR EXCLUSIONS OR LIMITATIONS OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE FOREGOING DISCLAIMERS, EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS UNDER APPLICABLE STATE LAWS.
Links to Other Sites
We may provide links on this site to sites operated by other parties for your convenience. Because we have no control over these sites, we cannot take responsibility for their operation or for the content or merchandise featured on or made available through them. You should carefully review the terms and conditions of use and privacy policies associated with these sites before making any use of them, particularly because these sites may make use of your personally identifiable information in ways consistent with these Terms and Conditions.
You agree to indemnify and hold harmless Louli LoBue Home and its directors, officers, employees, contractors and suppliers ("Indemnified Parties"), from and against any and all claims, demands, actions, proceedings and damages, including without limitation reasonable attorneys' fees and costs, that may be incurred by any of the Indemnified Parties and that arises from or relates to your use of this site.
Governing Law and Disputes
These Terms and Conditions will be governed by and construed in accordance with the laws of the State of Pennsylvania, without regard to its principles of conflicts of laws. Any dispute arising between us shall be brought before any court located within the State, City and County of Pennsylvania having jurisdiction over such a dispute. By using this site you irrevocably submit to the jurisdiction of the above-mentioned Pennsylvania courts for purposes of resolving any such dispute, and waive any claim or defense of convenient forum or lack of personal jurisdiction.
Information Collection and Use
Louli LoBue Home is the sole owner of all information collected on this site. The information that you supply to us enables us to personalize your experience on this site, to better service your requests, to facilitate our communications with you, and to improve our overall customer service capabilities.
Textiles or pillows may not be used for re-sale on another website unless the product is distinctly different from Louli LoBue Home's products and pillows. Please contact Louli LoBue Home with questions or approval to re-sell. If all or part of Louli LoBue Home is sold, merged or otherwise transferred to another entity, the Personal Information and Activity Data that you have provided to us may be transferred as part of that transaction.
Use of of Log Files
We may use IP addresses to analyze trends, administer this site, track movement and to gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.
Although we offer for sale on this site merchandise that may be suitable for use by children, this site does not otherwise cater to children in any way. These Terms and Conditions do not permit the use of this site by, or the sale of merchandise or services to, persons under 18 years of age, nor do these Terms and Conditions contemplate the collection of information from, or relating to, persons under 18 years of age. If you are a parent and believe we may have inadvertently collected such information from your child, please notify us immediately by sending an email to firstname.lastname@example.org with UNSUBSCRIBE in the subject line.
If you have signed up for email communication from us, you will occasionally receive information relating to our new merchandise and service offerings, activities on future store openings and pop up shops, and other information that may be of interest to you.
Changes to Site and Terms and Conditions
We reserve the right to change or modify all or any portion of this site, including any and all Content, merchandise or services featured on this site, at any time in our sole discretion. Sales prices for merchandise and services are subject to change without notice, and if merchandise or services are listed at an incorrect sales price, we reserve the right to refuse, cancel or limit any orders placed for such merchandise or services at the correct price. We also reserve the right to change or modify all or any portion of these Terms and Conditions at any time in our sole discretion. At times such changes may be necessary to address the addition or discontinuance of merchandise or services offered on this site, technological changes made to this site, changes made to our business procedures or practices, or other factors. More importantly, we will not be obligated to notify you of these changes as and when they are made. Accordingly, it is important that you review these Terms and Conditions regularly. If you disagree with any change that we may make to these Terms and Conditions, your sole recourse is to discontinue your use of this site.
Our Commitment to Privacy
If our information practices change, we will post an updated version of the Policy on the Louli LoBue Home Website (“Website”). You can tell if the Policy has changed by checking the “Last Updated” date that appears below and that will be the date on which the new Policy becomes effective. You may exercise your choices about how we collect and use your information consistent with this Policy at any time. If you have any questions about our Policy, please contact us as described in the section below entitled, "How do I contact you?"
This Policy Was Last Updated April 10, 2018.
WHAT KIND OF PERSONAL INFORMATION DOES LOULI LOBUE HOME COLLECT?
In addition, if you use different devices (such as your home computer, laptop, mobile device, personal digital assistant and/or smartphone) to access our Website, we may be able to associate you with each of your devices. For example, our sites may allow you to access your favorite items or shopping cart via an email link that is unique to your account. By clicking on the link, you will be automatically signed into your account in order for you to continue your shopping experience where you left off. If you choose to click the email link on a new device, we may be able to associate your current device with your account information.
HOW DOES LOULI LOBUE HOME USE MY PERSONAL INFORMATION?
We may use your personal information in the following ways:
- To process and fulfill your order, including sending you emails to confirm your order status and shipment;
- To communicate with you and to send you information by email, postal mail, telephone, text message, or other means about our products, services, contests, and promotions, unless you direct us not to contact you with promotional communications;
- To administer and fulfill our contests and other promotions;
- To help us learn more about your shopping preferences;
- To help us address problems with and improve our site design, products and services;
- To enhance your shopping experience through our Website, Catalog or Design Shops;
- To analyze trends, usage, activities and statistics;
- Link or combine with information we get from others to help understand your needs and provide you with better service;
- To protect the security or integrity of our Website and our business; and/or
- To contact you if necessary.
We are based in the United States and the information we collect is governed by U.S. law. By accessing or using our websites or otherwise providing information to us, you consent to the processing and transfer of information in and to the U.S. and other countries.
DOES LOULI LOBUE HOME SHARE MY PERSONAL INFORMATION?
We may share your personal information in the following ways:
- We may share your information with our service providers as needed for them to provide their services to us. Such service providers manage our customer information and perform services on our behalf, such as website hosting, payment processing, order fulfillment, email or mail delivery and administration, promotion fulfillment, surveys or data analysis, etc. We ask our service providers to confirm that their privacy practices are consistent with ours and applicable law.
- We may share your information or combine your information with publicly available information when we team up with other promotional partners to jointly offer or provide products, services, contests, or promotions to our customers, or otherwise to enhance and personalize your shopping experience.
- We may work with third-party companies that use their tracking technologies (including cookies and pixel tags) on our Website in order to provide tailored advertisements on our behalf and on behalf of other advertisers across the Internet. These companies may collect information about your activity on our site and your interaction with our advertising and other communications, may use this information to determine which ads you see on third-party websites and applications, and may also be used to track your activity across multiple devices. For more information about this practice and to understand your options including how to opt out of receiving these tailored advertisements, please visit https://www.aboutads.info. Note that even if you opt-out, these tracking technologies may still collect data and you will still see ads, but they will not be targeted based upon the information collected through these tracking technologies.
- From time to time we may share, exchange and/or cross-reference our postal mailing list with selected providers of goods and services that may be of interest to you. If you prefer not to receive mailings from these providers, you can notify us at any time by contacting us by email at email@example.com and in the subject line say UNSUBSCRIBE.. Please be sure to include your full name and mailing address so that we can fulfill your request.
- We may share your information to comply with laws or regulations or in response to a valid subpoena, order, or government request, or to protect your rights, the rights of Louli LoBue Home and others.
In the event of a sale or merger of Louli LoBue Home, our customers' personal information and other information we have collected as described in this Policy may be among the transferred business assets.
HOW DO I OPT OUT OF RECEIVING PROMOTIONAL COMMUNICATIONS?
Louli LoBue Home wants to communicate with you only if you want to hear from us. If you prefer not to receive promotional information, such as information about special offers and sales events, those instructions are set forth below. All email we send to you includes an “unsubscribe” link at the bottom of each email. If you no longer wish to receive emails from Louli LoBue Home, please click the unsubscribe link included in the footer of all our emails; this will take you to an online form where you will be given a menu of choices regarding our communications and for opting out of receiving further communications, including emails, from us.
You may also unsubscribe from communications by contacting us as described in the section below entitled, "How do I contact you?" Please be sure to include your full name and the email address you used when you registered with or made a purchase from the Louli LoBue Home brand. If you ask us to remove your name and address from all or certain promotional lists, we will maintain your name on a “do not contact” list so that we can honor your request. Please specify if you would like to be removed from receiving future (1) catalogs, (2) mailed promotions (other than catalogs), and/or (3) promotional emails. For example, if you simply tell us not to send mailed promotions, we will continue to send catalogs and emails.
It may take up to 10 days to process your email request and 6-12 weeks to process your postal mail request, during which period you may continue to receive communications from Louli LoBue Home. If you change your mind, you can start receiving promotional communications from us again by contacting Louli LoBue Home. Also, please note that if we have variations of your contact information (for example, more than one spelling or record of your name, address, or more than one email address, etc.) that you will need to ask us to remove each such variation in order to be completely removed from our promotional lists. Also, note that even if you opt out of receiving promotional communications, we may continue to send you non-promotional emails, such as those about your account or orders you have placed. Please note that when you make an online purchase from us, we will continue to confirm your order status and shipment by email, even if you have previously unsubscribed. We may also need to contact you via telephone, email or postal mail with questions or information regarding your order.
HOW DOES LOULI LOBUE HOME PROTECT KIDS' PRIVACY?
Louli LoBue Home is concerned about the privacy and safety of children when they use the Internet. We will never knowingly request or collect personal information online from anyone under the age of 13 without prior verifiable parental consent. Our Website is a general audience site and is not targeted to or intended for use by children. If you are a parent and believe we may have inadvertently collected such information from your child, please notify us immediately by sending an email to firstname.lastname@example.org with UNSUBSCRIBE in the subject line.
WHAT ABOUT LINKS TO OTHER WEBSITES?
HOW DOES LOULI LOBUE HOME USE ONLINE ADVERTISING?
We may use third-party advertising companies to place Louli LoBue Home ads on third party sites that link back to our Website. Please note that these companies may use information about your visit to our Website in order to provide advertisements about goods and services that may be of interest to you. In the course of serving advertisements on third party sites that link to our Website, these companies may place or recognize a unique cookie on your browser. If you would like more information about this practice and to know your choices about not having this information used by these companies, please visit https://networkadvertising.org/optout_nonppii.asp.
You can set your browser not to accept cookies or to notify you when you are sent a cookie, giving you the opportunity to decide whether or not to accept it. If you set your browser not to accept cookies, you will need to call us in order to place your order.
HOW DOES LOULI LOBUE HOME PIXEL TAGS?
We use "pixel tags" (also called "web beacons" or "clear gifs"), which are tiny graphic images, on our Website and in our emails. Pixel tags help us analyze our customers' online behavior and measure the effectiveness of our marketing programs. We work with service providers that help us track, collect, and analyze this information.
Pixel tags may be used to collect information about your visit, including the pages you view, the features you use, the links you click, and other actions you take on our Website. This information may include your computer's Internet protocol (IP) address, your browser type, your operating system, date and time information, and other technical information about your computer. We may also track certain information about the identity of the website you visited immediately before coming to our site.
Pixel tags and cookies in our emails may be used to track your interactions with those messages, such as when you receive, open, or click a link in an email message from us. We may combine this information with other information we collect about you and use it for various purposes, such as improving our Website and your online experience, understanding which areas and features of our sites are popular, counting visits, understanding campaign effectiveness, tailoring our communications with you, determining whether an email has been opened and links within the email have been clicked and for other internal business purposes.
HOW DO I KNOW MY PERSONAL INFORMATION IS SECURE?
We take precautions, including the use of encryption technologies and authentication tools, to protect the security of your personal information and to provide you with a safe and convenient shopping experience. We have in place certain physical, electronic, contractual, and managerial safeguards to protect the security and privacy of your personal information.
When you enter your personal information on our Website, we use Secure Sockets Layer (SSL) technology to protect your information as it is transmitted to us. To make sure you are accessing a secure server before you submit personal financial information, depending on your browser, you will see either a closed lock (Microsoft Internet Explorer, Chrome, Safari, AOL, Netscape Communicator) or a solid key (Netscape Navigator) in the browser window. To double-check for security, look at the URL or location line of your browser. If you have accessed a secure server, the first characters of the address in that line should change from "http" to "https."
If for any reason you cannot access the secure server, or if you're not quite comfortable shopping online, please feel free to place your order by calling us. Some browsers and firewalls do not permit communication through secure servers. In that case, you will be unable to connect to our server so you will not have to worry about mistakenly placing an order through an unsecured connection. If you can't access the server, again you can place your order by calling us.
HOW CAN I UPDATE MY ACCOUNT INFORMATION?
You may update, correct or delete your online account information at any time by logging into your account and navigating to the "My Account" page or by contacting us. You can also contact us if you wish to deactivate your online account, but note that we may retain certain information as required by law or for legitimate business purposes. We may also retain cached or archived copies of information about you for a certain period of time.
HOW DO I CONTACT YOU?